Returns
Return & Exchange Policy
Exchanges
We accept returns for exchange.
To be eligible for an exchange, you must send your request here, mentioning your order number and the reason for the exchange:
We accept returns within 30 days of receiving your order.
Your item must be unused, unwashed and in the same condition as you received it.
Upon receipt of your item(s), we will send the exchange item.
Lost or Stolen Packages
Alextheticsonline.com and alexthetics Inc. is not responsible for lost or stolen packages that have been confirmed for delivery to the address indicated on an order. Upon request, Alextheticscoaching will confirm delivery to the address provided, the delivery date, tracking information and carrier information so that the customer can investigate with our carrier.
Contact Us
For any other questions or information, please contact us at alextheticsonline@gmail.com
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